5G looks set to happen faster than many anticipated globally. US chipmaker Qualcomm for example said it expects the first mobile 5G network launches will begin in the second calendar quarter next year, with commercial launches occurring simultaneously across the US, Europe, China, Japan, South Korea, and Australia. The need for 5G is highlighted by the demand by consumers for fast data connectivity.
Customers are just as connected as the employees of any enterprise. This can be frightening for businesses where every week some terrible story about poor customer service goes viral. (But) reaching (customers) is cheap. Even basic channels are effective at showing how consumers are feeling. Experience management promises the ability to understand what is happening directly. What makes (it) into a tool is tying customer feedback to specific interactions or transactions. Experience management is about helping every person outside of companies influence every person inside
There is a basic foundation upon which all economics is built: everything has a cost. Colloquially, we know this as the phrase “no free lunch.” Economics is neither obvious, nor straightforward, and the nuance is that while everything has a cost, at times, it can be hidden from view. Free has hidden charges, expenses. Free requires you to read the fine print, where on page 37 you learn that free can be very expensive. “Free” is a loss leader, a form of marketing. It eventually leads to a “bait and switch”.
A Dutch cheese company tried to claim that it had a monopoly on the taste of a cheese spread. The Court of Justice of the European Union weighed arguments from two competing food producers, and decided that a taste cannot be copyrighted. Taste is “an idea,” rather than an “expression of an original intellectual creation,” the court ruled. And something that cannot be defined precisely cannot be copyrighted.
We’ve confused what is value creation vs. value extraction — we’re confusing rents with profits. What we include in gross domestic product is things that are priced. Public funds have fueled growth in some of the most innovative industries. Everything that makes our smartphones smart was publicly financed (but) we don’t measure government value.
Walmart will introduce to all of its U.S. stores software that better predicts staffing needs and allows those stores to give workers schedules that remain the same for 13 weeks. Employees have complained that it was difficult to plan their lives around changing schedules that didn’t give them sufficient advance notice.Walmart’s efforts come as U.S. unemployment is at its lowest level in decades and wages are rising, leaving retailers to battle for workers while managing rising costs. Walmart also is letting workers use a company mobile app to check schedules or swap shifts without a manager’s approval.
An apple’s fibrous interior is strikingly similar to the microenvironments usually used in labs to bio-engineer human tissue. “There’s no gene modification…or biochemistry. This is a purely mechanical influence. There’s a link between these things.”The team is broadening its work to three areas of tissue engineering: soft tissue cartilage, bone, and spinal cord and nerve repair. The key is to match the specific microstructure of a plant to that of the tissue
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As a Partner and Co-Founder of Predictiv and PredictivAsia, Jon specializes in management performance and organizational effectiveness for both domestic and international clients. He is an editor and author whose works include Invisible Advantage: How Intangilbles are Driving Business Performance.
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