A Blog by Jonathan Low

 

Dec 21, 2013

Why Your Incredibly Thoughtful, Personalized Gift Will Probably Be Considered Suboptimal

Trust us. Get the Starbucks card.

It's that last weekend before The Big Day. Some people just want to check off obligations. But many - possibly even you - want to do something special, offer a gesture that demonstrates your love, understanding, insight into the soul of the recipient.

People who do this believe, as the following article explains, that this makes the gift more meaningful and enobles the gesture of giving. There may or may not be more than a little narcissism in this, if we are being honest with ourselves. Those who indulge in this intense overthinking of the gift are, to some degree, congratulating themselves on their taste, forethought and superiority. They believe they have risen above the crass commercial superficiality of the holiday season and identified something deeper and more meaningful in the act of giving and receiving. 

So here's to you, thoughtful shoppers. The idealization is appreciated, the insight acknowledged, the nobility given its due. But, in all practical reality, if its all the same and you havent already sprung for the perfect gift, research says you should do yourself and the recipient a favor; get 'em something they can use. Every day.

The reality is that the person for whom this effort is intended has their own sets of pressures and concerns. And that they have developed their own taste, have a sense of what they really want and, being one of that very social human species,  kind of like to be able to show others that they are part of the crowd, if perhaps, a tad elite at times. As givers, we feel we are denigrating both the recipients and the process by buying everyone the same thing. So our need to feel special and think that we are making others feel special conflicts with more fundamental human instincts, such as enhancing convenience and belonging.

Just remember that in the end, it is the thought that counts, not the item itself. JL

Alex Mayyasi reports in Priceconomics:

Research has found that gift givers consistently overestimate how much recipients will appreciate the amount of time, thought, or money put into a gift. It’s a finding from experimental conditions and in the aggregate, but it could be more true than we care to admit.
“Gift giving is the purest expression of friendship. I'm going to think about what I know and like about you, and that will lead me to the perfect gift. And you do the same.”
~Jack Donaghy, 30 Rock
Gift giving 101 states that a great gift matches the distinctive qualities of the recipient. The thought put into finding the perfect, individuated gift is as important as the actual value of the present. (We assume this is how the ruthless capitalists who married religious traditions with binge shopping managed to market holiday gift giving as warm and fuzzy.) You don't get your friend a Starbucks gift card because they go to Starbucks every day. You aim for the standard set by Jack Donaghy in the show 30 Rock, who gets Tina Fey’s character “a program from her performance of The Crucible framed in wood from her high school stage.”
Under the warm influence of a glass of eggnog, it may seem that every gift must validate our friends and families as unique snowflakes. But the cold logic of social scientists suggests that this leads to “suboptimal” gift giving. 
An article in the Journal of Consumer Research, “Overindividuation in Gift Giving,” hypothesizes that our desire to give unique gifts leads us to purchase presents that people will not enjoy as much, especially when we shop for multiple people at the same time. The authors give the example of buying a magazine subscription for two sports fans. In isolation, we’d get each a sports magazine. But when ordering both at the same time, we may get one a technology magazine based on his small interest in tech, even though he'd really prefer the sports magazine. After all, how can we be following the unique gifts maxim if we get multiple people the same gift?
The researchers test out their idea in a number of experiments with university students and participants recruited from Amazon’s Mechanical Turk service. 
In one, participants selected a gift from a small set of DVDs for two hypothetical recipients. The Facebook profiles of both recipients indicated a strong interest in animated movies, but also a weaker interest in another genre like sci-fi. But only one DVD was an animated film. The study participants choosing for just one individual overwhelmingly chose the animated film. But those choosing for both participants -- in order to be thoughtful --selected the sci-fi movie, even though they could have gotten both the animated film. 
An experiment in a real world context allowed university students to pick out gift cards for either one or two friends. Those choosing a gift card for just one friend chose an Amazon gift card -- previously rated as the most desirable offered by the researchers. The experiment stipulated that participants choosing gifts for two friends must give one to a friend who attended the university and one to a friend who who did not. Consistent with the idea that people feel they should pick gifts unique to each person, they chose the Amazon card for the far-away friend, but a gift card to the campus bookstore for their fellow student. 
Priceonomics readers who pride themselves on giving thoughtful gifts may retort that -- outside the confines of an experiment -- recipients’ sense of validation at receiving a personalized gift will be greater than the pleasure of receiving the gift they would enjoy most overall.
This author recently participated in a White Elephant gift exchange, in which a large group contributed (inexpensive) gifts to a common pool. People then drew numbers and chose and unwrapped a gift in that order, but with the opportunity to steal a previously chosen gift from someone else. Despite all the zany presents and items that appealed to inside jokes within the group, the most sought after item was… a Starbucks gift card. 
Priceonomics does not advise buying generic gifts for all your closest friends and family. But this lesson might be worth keeping in mind as you sweat over finding the perfect last minute Christmas gift.

2 comments:

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Jordans said...

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