Why Happiness At Work Matters

Happiness gets a bad rap. Most managers may think of themselves as coaches these days, but they still don't want superiors or investors to think they're soft.

Although influential economists like Milton Friedman never explicitly addressed the issue, one can imagine them gravely declaiming that it is not the corporation's responsibility to see that its employees are happy.

The challenge managers face, however, especially in an era in which CEO's routinely intone that 'the enterprise's most valuable assets walk out the door every evening' is in creating an environment that is conducive to increasing productivity and effectiveness. And it turns out that happiness plays a role in that.

This is not a giddy, let's have a good time sensibility, but one in which people feel respected, valued, free to express themselves, to take chances and to learn. It turns out that the same components driving an organization more likely to achieve its goals are the same as those that give the people who work there a sense of fulfillment and satisfaction - sometimes even joy - in their efforts. A two-fer at no additional cost! Why just imagine the internal rate of return... JL

Ariana Ayu reports in Inc.:

When Gallup tells you that "only 13 percent of employees are engaged at work worldwide"  and that in order to grow your business you must "win the hearts and minds of [your] employees," it makes you wonder why happiness isn't a higher priority.
Barbara Corcoran spoke at the National Association of Professional Women's annual networking conference this year and said the No. 1 reason her employees are loyal to her is because "fun" is office policy.
Alexander Kjerulf, chief happiness officer and founder of Woohoo inc (based in Denmark) says that happiness is the "ultimate productivity booster," because happy people:

• work better with others;
• fix problems instead of complaining about them;
• have more energy,
• are more creative, optimistic, motivated, and healthy (i.e., they take fewer sick days);
• worry less about making mistakes (and then actually make fewer mistakes);
• learn faster; and
• make better decisions.

Teresa Amabile, researcher and professor of business administration at Harvard Business School, has found that creativity is vital to business success and (as anyone who's ever tried to be creative on a bad day knows), creativity cannot thrive in a negative environment.

The research shows that small daily events (habits, routines, interactions) directly influence your feelings, which has a profound effect on your job performance.

So when Gallup tells you that "only 13 percent of employees are engaged at work worldwide" (29 percent in the U.S. and Canada), and that in order to grow your business you must "win the hearts and minds of [your] employees," it makes you wonder why happiness isn't a higher priority.
If a culture of happy, healthy employees isn't the norm in your world, ask yourself why.
Is it because you don't know how to keep your employees happy, or because you're overwhelmed and it's too low on your priority list? Is it because your company policies and values are not aligned with happiness-promoting behaviors? Or is it simply because no one ever told you how much your employees' happiness really matters?
If the issue is on the side of your priorities, check out the studies linked to this article. Gone are the days when you can say it doesn't pay to invest in your employees' happiness. The research is clear that happier employees are more productive, which improves your bottom line. Don't want to read the research? Check out what Richard Branson has to say about it. It's really a simple formula:

Happiness -->Productivity -->Profitability

On the other hand, if the issue is that you don't know how to make your employees happier, two supereasy ways to begin came out of a 2014 UK study at the University of Warwick. (Read the full research report here.)

1. Watch a comedy clip.
2. Get free fruit, chocolate, or drinks from your employer.

Does this mean you have to always bring snacks to work? No, of course not. But why not start one of those boring Monday meetings with a humorous (and work-appropriate) video from YouTube or encourage people to bring in and share jokes (again, make sure they're appropriate for work). Maybe you can play short comedy videos to lighten the mood when your team gets stressed . The idea is not to repress negative feelings or ignore problems, but to keep people from getting mired in them.
Success does not come before happiness; happiness comes before success.
Helping your employees find joy and meaning in what they're doing definitely benefits your profit margin. To do this, you need to support them, appreciate them, listen to them, and empower them to use their innate strengths.