A Blog by Jonathan Low

 

Oct 17, 2015

What Celebrities Can Teach Companies About Social Media

Superficiality works? JL

Deepa Seetharman reports in the Wall Street Journal:

If staying on message is the first rule of corporate communications, it is also the cardinal sin of social media.More than half of all Americans online use two or more social-media sites. Yet many companies replicate the same message across Facebook, Instagram, Snapchat, Twitter, Pinterest and other sites.

Saying You're 'Wasted' on Facebook May Hit Your Credit Score

As opposed, for instance, to how often you actually are wasted? JL

Ben McLannahan reports in the Financial Times:

If you look at how many times a person says ‘wasted’ in their profile, it has some value in predicting whether they’re going to repay their debt

How Rivalry Propels Creative Genius

And how about Jobs and Gates? JL

Jacob Burak reports in Aeon:

Michelangelo and Raphael; Leibniz and Newton; Constable and Turner. Does every creative genius need a bitter rival?

Most Americans Have Less Than $1,000 in Savings

Retirement? What retirement? And for all those countries hoping to grow their economies by selling stuff to the US... JL

Quentin Fottrell reports in MarketWatch:

Around 29% of millennials — aged 18 to 34 — and 28% of baby boomers — aged 55 to 64 — said they have no money in their savings account.

Is Apple's Advantage Insurmountable?

That's what IBM, Microsoft and Google thought, too. But maybe this time it is different. Maybe. JL

Steve Cheney comments in his blog:

iOS is the ultimate platform. Developers make unprecedented money off of it, consumers the world over love it, and Apple owns an entire market’s profits in a non-monopolistic way—unlike platforms past.

Oct 16, 2015

Electric Skateboards Legalized in California

Dude! JL

Christian de Looper reports in Tech Times:

Of course, California isn't the only state struggling with new methods of public transport. The U.K. police recently announced that hoverboards were not legal to be used on the sidewalk in England or in Wales.

Who's Right? Airbnb, Private Property and the Party House Next Door

Life, liberty and the pursuit of happiness...JL

Ron Lieber reports in the New York Times:

Where do the rights of property owners to rent out their homes end, and where do those of quiet-loving neighbors begin?

Radical Idea at the Office: Companies Try 40 Hour Work Week

Before you know it, they'll be trying other revolutionary performance drivers like benefits. JL

Rachel Feintzeig reports in the Wall Street Journal:

Employees with strict workday expected to focus on work in the office, unplug fully at home.

Technology Isn't A Tool. It's An Instrument

Which may explain why it has had such a profound impact on our lives. JL

Dieter Bohn reports in The Verge:

A phone or a tablet or even a Wi-Fi router is more than a product; it's an instrument. They're pieces of culture that also create culture. If you think of your phone as a tool, you're going to dehumanize the person on the other end of it. If you treat it like an instrument, you understand its place, your place, and your relationships' place in the grand symphony of human culture.

Most Predatory CEO? Harvard Business Review Ranks Amazon's Jeff Bezos

The methodology measures the differential between financial performance (worth 80% of the Harvard Business Review score) and ESG performance - environmental, social and governance. 

Bezos was HBR's 'Best Performing CEO' last year but fell to #87 this year. Not because its finances suffered but because of Amazon's poor social responsibility marks. It is important to note that the research was conducted before the critical New York Times article detailing the toxic work environment at Amazon. If even Harvard Business Review is evaluating these aspects of leadership and management, assume that investors will begin to do so, too. JL

Yves Smith reports in Naked Capitalism:

The Harvard Business Review methodology allows the public to see which CEO is the most predatory, by looking at the divergence between its financial standing versus its score on “environmental, social, and governance (ESG) performance.

Oct 15, 2015

How the Internet Killed Playboy

The easy explanation is that the net has made nudie mags passe.

But the more interesting reality is that Playboy still has a robust online presence thanks primarily to a younger  demographic more interested in content than skin - and much more desirable to advertisers than its tired - literally and figuratively - traditional readership.JL

Amanda Hess reports in Slate:

Online, Playboy has been PG-13 for more than a year. The magazine found that when it made its website totally “safe for work,” and safe for social media sharing, by dropping nudity, the average reader’s age also dropped—from a late-40s guy to an early-30s dude.By clothing the models in print, Playboy can help the magazine reach another demographic.

Chances Are, You Paid More In Taxes Last Year Than Facebook Did

Facebook insists it is compliant with all relevant tax laws in the countries where it operates. Which raises the inevitable question about what you mean by 'relevant,' never mind 'compliance.' JL


Kelly Erb reports in Forbes:

The social media site paid just £4,327 ($6,643 US) in UK corporate tax in 2014.Archbishop of York John Sentamu sa(id) individuals and businesses not paying their full tax liabilities (are) “not only robbing the poor, they are actually robbing God.”

This Creativity Stuff Isn't As Easy As It Looks

Content, how hard could it be compared to the serious business of technology? JL

Davey Alba reports in Wired:

Snapchat, with its disappearing content and audience of more than 100 million users, seemed like a natural fit for its own idiosyncratic version of video. But the company may have miscalculated the appetite for original content on the platform—and the cost of producing it. The shuttering of Snap Channel is a reminder that producing original content is hard.

Venture Funding for Tech Reaches $100 Billion in Third Quarter of 2015

Too much money chasing too few good ideas? JL

Leslie Hook reports in the Financial Times:

Global venture capital investments surged during the third quarter of this year, reaching highs not seen since the dotcom bubble years even as fears of overheating spread in Silicon Valley.

Redefining Ownership: Is a Picasso Private Property or a National Treasure?

We may some day realize that the most profound impact technology has had is not in the way we communicate, but in the way we assemble data - from financial statistics to art - and then redefine what it means to own the result. JL

Doreen Carvajal reports in the New York Times:

The legal case being argued in Spain and France highlights a shifting balance between private property and a country’s cultural heritage.At the heart of the matter are questions that many countries are now grappling with: What constitutes a national treasure? And what are the limits of private property rights when it comes to precious art?

Remember When We Used to Look At Screens?

Images everywhere could get a tad confusing and screens, for whatever their other shortcomings, do provide an organizational function. But who will need a screen when your devices do your thinking for you? JL

James Wilson and Paul Dougherty report in the Wall Street Journal:

"Smart" objects simply don't lend themselves to screens. The result will be new screen-free interfaces, driven by such things as voice commands and gesture controls, or simply automated responses to sensor data. So far, people seem to prefer these next-generation interfaces. In fact, screens came in a distant third in terms of popularity,

Oct 14, 2015

What's In a Boarding Pass Barcode?

Let's guess: another source of information about you over which you have no control and from which you receive no benefit? JL

Brian Krebs reports in his blog KrebsOnSecurity:

Two-dimensional barcodes and QR codes can hold a great deal of information, and the codes printed on airline boarding passes may allow someone to discover more about you, your future travel plans, and your frequent flyer account.

Children of the Yuan Percent: Everyone Hates China's 'Bling Dynasty' Rich Kids

From Mao suit to Mao suit in three generations...JL

Christopher Beam reports in Bloomberg:

It’s no surprise that most fuerdai, after summering in Bali and wintering in the Alps, reading philosophy at Oxford and getting MBAs from Stanford, are reluctant to take over the family toothpaste cap factory. The Communist Party seems to consider them an economic or even political threat. “They know only how to show off their wealth but don’t know how to create wealth.”

Twitter Lays Off 8% of Staff - and This Is How Some Found Out

It may not have been elegant, or sensitive, but it sure was efficient. And the stock price went up 5% so it's all good, right?

To be fair - as if anyone who isnt a sucker cares about that - Twitter may have only used this method with employees who worked remotely and who didnt respond to a phone call from HR.

But, to be even fairer, HR did not wait around to actually talk to the individual because... time is money? you don't want them sabotaging the system before their access is denied? or because this is one of the ways of demonstrating how technology brings people closer together?

Interestingly, most of the layoffs were apparently to engineering staff, as opposed say, to marketers, sales people, executives. Which does raise questions about the future of the service as a stand-alone entity. JL

Kia Kokalitcheva reports in Fortune:

Some employees found out because they no longer had access to their work email accounts and other work tools like GitHub when they woke up.

Gene Patents Are Probably Dead Following US, Australian Court Rulings

The pharma and biotech industries have been fighting to patent genes and 'enhanced' biological processes in an attempt to 'own' the natural phenomena that govern life - and thereby improve their financial prospects by controlling medical science and its ability to affect human health. No biggie, right?

But courts in the US and now, Australia, have taken an increasingly hostile stance towards aggressive patenting attempts. This ruling suggests that they appear especially distrustful of such efforts which may have an effect on crucial elements of natural science. JL

Glyn Moody reports in ars technica:

The court(s) reasoned that, although an isolated gene such as BRCA1 was "a product of human action, it was the existence of the information stored in the relevant sequences that was an essential element of the invention as claimed." Since the information stored in the DNA as a sequence of nucleotides was a product of nature, it did not require human action to bring it into existence, and therefore could not be patented.

The Economics of the Human Cloud

Globally meritocratic opportunity or virtual sweatshops engaged in a race to the bottom? JL

Sarah O'Connor reports in the Financial Times:

To its champions — the people  who believe we are on the threshold of a flexible work revolution — the human cloud promises to eliminate skill shortages, ease unemployment and create a global meritocracy where workers are rewarded for their output, regardless of their location, education, gender or race. Critics see unregulated virtual sweatshops, breaking down service sector work into its constituent parts, making people compete in a worldwide race to the bottom

Oct 13, 2015

Challenged By Internet, Magazines Offer Money Back If Ads Fail To Deliver

Of course, internet and mobile ads haven't been able to guarantee a causal relationship between ads and purchases either, but perceptions of a stronger and more immediate connection there are driving performance in competitive fields.JL

Jeffrey Trachtenberg reports in the Wall Street Journal:

Money back—or free ad pages—if sales don’t increase after running print ads in their publications.16 major media companies representing 72% of the total magazine audience in the U.S. qualify to offer the program. These include Time Inc ; Meredith Corp. ; Hearst Magazines, a unit of Hearst Corp.; and Condé Nast, a unit of Advance Publications Inc.

Self-Driving Cars: The Great Public Health Achievement of the 21st Century?

The potential economic stimulus is interesting: reduced expenses for insurance and repairs could, like lower gas prices did this year, encourage more spending. Doing well by doing good; who'd have thought? JL

Adrienne LaFrance reports in The Atlantic:

Researchers estimate that driverless cars could, by midcentury, reduce traffic fatalities by up to 90 percent. Using the number of fatalities in 2013 as a baseline, self-driving cars could save 29,447 lives a year. In the United States alone, that's nearly 300,000 fatalities prevented over the course of a decade

Gig Work? What Gig Work? How Come We're Doing Such a Terrible Job of Measuring the Modern Work Force?

When your government doesnt want to fund research because it might contradict certain ideological proclivities, it's pretty hard to get useful data. JL

Lydia DePillis reports in WonkBlog:

Right now, the purported rise of the gig economy isn't even showing up in official numbers. The number of people who are self-employed or who hold multiple jobs hasn't risen in recent years. But Internal Revenue Service numbers show that income from workers who use 1099 tax forms is increasing. Either the media frenzy around Uber-type jobs is overblown. Or, perhaps, our data collection methods aren't well-equipped to recognize it.

What Happens When the 'Carrot' of Providing Personal Info Becomes the 'Stick' of Penalized Non-Compliance?

The more urgent question may be to what extent this is already happening, especially in health care - and what legal rights consumers have to contest the financial, organizational and personal penalties imposed. JL

Elizabeth Segran reports in Fast Company:

What if there is a penalty for not agreeing to submit to a kind of surveillance? It seems like one question when it's offered as a carrot, but what about when the carrot becomes a stick? What at first seems like a matter of consumer choice becomes embedded in habits and expectations that leave little scope for genuine choice in how much personal data to share.

Teens and Millennial Network Television Viewing Is Down 25%

The interesting challenge for the media industry is that the problem is not necessarily the content, it's the platform or channel over which it is delivered.

Networks will either have to alter the the network business dramatically - or exit it altogether and focus on what they do best that consumers actually want. JL

Matt Rosoff reports in Business Insider:

Viewership of broadcast TV shows on the big four networks (ABC, CBS, Fox, and NBC) among 18-to-49-year-olds is down 25 percent from last year. What are they doing instead? Recording shows and watching them later, watching via on-demand services like Netflix, or skipping TV and watching on their phones in apps like YouTube, Facebook, or Snapchat.

Oct 12, 2015

What Is Apple Doing To Privacy Policy?

What privacy policy? And whose?  JL

Matthew Panzarino reports in Tech Crunch:

Studies continue to indicate that people either aren’t aware of what they’re giving up, or they don’t understand the implications. Part of the reason for this is that the privacy policies of most major corporations (Apple included) are written by lawyers

The Network Model: Lyft Partners With Hertz, Shell and Stripe

Lyft appears to be truly differentiating itself by applying the Silicon Valley network model that benefits all parties. This announcement builds on earlier partnerships involving insurance for drivers as well as others with Chinese and Indian companies.

This is in contrast to Uber which uses mobile tech to simply facilitate a more traditional, industrial-age service. While Uber has the head-start, legal challenges to its basic strategy raises questions about whether its approach, or Lyft's, will ultimately prevail. JL

Ken Yeung reports in Venture Beat:

It’s about how to bring more value to the driver community. (It) has partnered with Hertz to deliver car rental rates for its drivers on a daily, weekly, and monthly basis.To help drivers reduce their costs, Lyft has formed a partnership with Shell. The more rides a driver gives in a week, the more money they save at a Shell gas station. Lyft has partnered with Stripe for drivers to get their earnings on demand.

IRS Enlists Algorithms To Fight Tax Evasion

My software can beat up your software. JL

Lynnley Browning reports in the New York Times:

It’s incredibly difficult to have a computer algorithm that duplicates the enormous creativity of taxpayers, but it’s promising. JL

When Culture Doesn't Translate

Technology can bring people closer together - but there is an implicit communications shorthand that has to be learned - and devices are not always the best way to make that happen as the following article explains. JL

Erin Meyer reports in Harvard Business Review :

As companies internationalize, their employees lose their shared assumptions and norms. People in different countries react to inputs differently, communicate differently, and make decisions differently. When companies begin to expand, implicit communication stops working.

Oct 11, 2015

Amazon Wants to Know How Its Employees Feel - Every Single Day

Collecting data is easy. Doing something about problems the information identifies is hard. JL

Spencer Soper reports in Bloomberg:

Dubbed Amazon Connections, the internal system poses questions daily to employees to collect responses on topics such as job satisfaction, leadership and training opportunities.

The Reason Wikileaks Is Offering To Pay $50,000 for Photos of the Kunduz Hospital Bombing

Information is a weapon. JL

Andy Greenberg reports in Wired:

“We are raising a US$50,000 bounty to obtain the footage, the cockpit audio, the inquiry report and other relevant materials.“We are raising a US$50,000 bounty to obtain the footage, the cockpit audio, the inquiry report and other relevant materials such as the Rules of Engagement active at the time.”WikiLeaks' new bounties could raise hairy legal and security questions.

Have We Finally Had It With the Term 'Sharing Economy?'

Letting a friend or a friend of a friend stay in your apartment is sharing. Paying someone to do your laundry or pick you up cuz you're too sloshed to drive? Um, yeah. JL

Alex Hern comments in The Guardian:

The “sharing economy” is a meaningless term that was only coined in the first place because of the tech industry’s desire to pretend everything it does is new and groundbreaking. Customers hire temporary labor to cook, clean, drive or queue for the latest iPhone. It’s a far cry from “collaborative consumption”.

Google's Algorithm for Happiness

Just another variable? JL

David Allan reports in CNN/Money:

There is growing and legitimate research on happiness, and as valid as the much larger and older body of work looking at its inverse: unhappiness. "Measuring happiness is no more mysterious than measuring depression or anxiety. And should be no more controversial."

The Dawn of Social Television

Greater unity - or discord? JL

Farhad Manjoo reports in the New York Times:

Though television has long been vilified for the way it supposedly transforms us into passive, shiftless voyeurs, it has just as easily been among the most powerful media forces pushing cultural unity. TV is the cultural baseline — the background that commands attention, that sets the conversation. Now, on our phones and our computers, the conversation continues.