A Blog by Jonathan Low

 

Jan 14, 2018

39 Million Americans Now Own a Smart Speaker - And Why That Matters

That new, new thing for which everyone pined; the next transformative device that would take over our lives, challenge the smartphone (and drive a lot of sales of both hardware and software) but which pundits assumed was a few years away may have slipped into lots of Christmas stockings or Hannukah bundles last month.

Yes, the smart speaker has become the 'it gadget' du jour. And it matters because an essential, core element of its role is to connect all those other disparate devices people have lying around their homes and offices, including stuff that has been there since Thomas Edison and Alexander Graham Bell bestrode the earth. Oh, and let's not forget the other key role smart speakers play is to capture all - and we mean all - the data that other stuff generates. Amazon and Google lost money on the devices by lowering prices to drive purchases because they knew the real profits were from the intangible value of usage, not the tangible thing itself. That is what Wall Street calls 'strategic positioning.' JL


Sarah Perez reports in Tech Crunch:

One in six Americans now own a smart speaker, up 128% from January, 2017. 30% of smart speaker owner said the device is replacing time spent with TV. They’re also listening to more audio (71%). The adoption of the device for in-home voice assistance had a trickle-down effect, as 44% found they started using the voice assistance on their phone more since getting a smart speaker.
One in six Americans now own a smart speaker, according to new research out this week from NPR and Edison Research – a figure that’s up 128 percent from January, 2017. Amazon’s Echo speakers are still in the lead, the report says, as 11 percent now own an Amazon Alexa device compared with 4 percent who own a Google Home product.
Today, 16 percent of Americans own a smart speaker, or around 39 million people.
The holiday shopping season also seemed to have played a role in the increased adoption of smart devices in the U.S., with 7 percent of Americans reporting they acquired at least one smart speaker between Black Friday and the end of December, and 4 percent saying they acquired their first smart speaker during the holidays.
Both Amazon and Google used the holiday shopping season to their advantage in terms of acquiring market share for their respective devices by slashing prices to encourage more impulse buys, and by heavily promoting the items across their storefronts. In fact, analysts believe that both Amazon and Google likely lost a few dollars per unit during the holiday season, where they were discounting their smaller form factor devices to $29 for the Amazon Echo Dot and $50 for the Google Home Mini, for example.
The end result for Amazon was that the Echo Dot became a top seller across its site and by manufacturers through the Black Friday weekend, and through the holidays, Amazon recently said.
The new report also delved into how consumers are using their devices, which have a range of functions including things like being able to stream music, control their TV and other smart home devices, and more.

The research indicated that smart home functionality was in the minds of 64 percent of users, who say they bought the speakers because they plan on using them to control smart home devices.
66 percent said they want to entertain family and friends with the speakers – for example, by doing things like playing music, asking general questions, telling jokes, playing games, getting news and weather or sports scores, and more.
Bringing a new, interactive device into the home may also be changing user behavior in other ways, the report found.
30 percent of smart speaker owner said the device is replacing time spent with TV. They’re also listening to more audio (71% are), including news and talk radio or podcasts. The adoption of the device for in-home voice assistance had a trickle-down effect as well, as 44 percent found they started using the voice assistance on their phone more since getting a smart speaker.
This, perhaps, could push Amazon to add Alexa itself to the Alexa companion app where today users are able to manage various settings, and check in on conversations. (In fact, it seems that Amazon is already considering this. When we asked Alexa VP Steve Rabuchin about the plan during CES this week, he smiled and cagily responded, “that’s an interesting idea.”)
The research also indicates that smart speaker usage grows the longer you have the device.
A majority (51%) said they use their smart speaker more often than they did the first month they had it, while 33 percent they use it about the same amount.

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