A Blog by Jonathan Low

 

Oct 24, 2020

The Reason AI With Human Features May Be Less Trusted

Would you buy a used car from this robot? Research shows that people are prone to take simple recommendations from AI because they believe it is 'just an algorithm' and not designed to exploit them. 

But AI with human features or names may be considered less trustworthy because they are perceived to have intentions like humans. JL

TaeWoo Kim reports in Singularity Hub:

Research suggests people find AI’s recommendations more persuasive in situations where AI shows easy steps on how to build personalized health insurance or how to choose the right tennis racket, rather than why these are important to do in a human sense. People are much more likely to accept “unfair” offers if proposed by an AI because we don’t think an AI has a malicious intent to exploit, it’s just an algorithm. Giving AI human features or a name could mean people are more likely to believe an AI has free will (but) AI may be seen as having its own intentions, which could be exploitative.

Have you ever used Google Assistant, Apple’s Siri, or Amazon Alexa to make decisions for you? Perhaps you asked it what new movies have good reviews, or to recommend a cool restaurant in your neighborhood.

Artificial intelligence and virtual assistants are constantly being refined, and may soon be making appointments for you, offering medical advice, or trying to sell you a bottle of wine.

Although AI technology has miles to go to develop social skills on par with ours, some AI has shown impressive language understanding and can complete relatively complex interactive tasks.

In several 2018 demonstrations, Google’s AI made haircut and restaurant reservations without receptionists realizing they were talking with a non-human.

But What Do We Actually Find Persuasive?

My colleague Adam Duhachek and I found AI messages are more persuasive when they highlight “how” an action should be performed, rather than “why.” For example, people were more willing to put on sunscreen when an AI explained how to apply sunscreen before going out, rather than why they should use sunscreen.

We found people generally don’t believe a machine can understand human goals and desires. Take Google’s AlphaGo, an algorithm designed to play the board game Go. Few people would say the algorithm can understand why playing Go is fun, or why it’s meaningful to become a Go champion. Rather, it just follows a pre-programmed algorithm telling it how to move on the game board.

Our research suggests people find AI’s recommendations more persuasive in situations where AI shows easy steps on how to build personalized health insurance, how to avoid a lemon car, or how to choose the right tennis racket for you, rather than why any of these are important to do in a human sense.

Does AI Have Free Will?

Most of us believe humans have free will. We compliment someone who helps others because we think they do it freely, and we penalize those who harm others. What’s more, we are willing to lessen the criminal penalty if the person was deprived of free will, for instance if they were in the grip of a schizophrenic delusion.

But do people think AI has free will? We did an experiment to find out.

Someone is given $100 and offers to split it with you. They’ll get $80 and you’ll get $20. If you reject this offer, both you and the proposer end up with nothing. Gaining $20 is better than nothing, but previous research suggests the $20 offer is likely to be rejected because we perceive it as unfair. Surely we should get $50, right?

But what if the proposer is an AI? In a research project yet to be published, my colleagues and I found the rejection ratio drops significantly. In other words, people are much more likely to accept this “unfair” offer if proposed by an AI.

This is because we don’t think an AI developed to serve humans has a malicious intent to exploit us—it’s just an algorithm, it doesn’t have free will, so we might as well just accept the $20.

The fact that people could accept unfair offers from AI concerns me, because it might mean this phenomenon could be used maliciously. For example, a mortgage loan company might try to charge unfairly high interest rates by framing the decision as being calculated by an algorithm. Or a manufacturing company might manipulate workers into accepting unfair wages by saying it was a decision made by a computer.

To protect consumers, we need to understand when people are vulnerable to manipulation by AI. Governments should take this into account when considering regulation of AI.

We’re Surprisingly Willing to Divulge to AI

In other work yet to be published, my colleagues and I found people tend to disclose their personal information and embarrassing experiences more willingly to an AI than a human.

We told participants to imagine they’re at the doctor for a urinary tract infection. We split the participants, so half spoke to a human doctor, and half to an AI doctor. We told them the doctor is going to ask a few questions to find the best treatment and it’s up to you how much personal information you provide.

Participants disclosed more personal information to the AI doctor than the human one, regarding potentially embarrassing questions about use of sex toys, condoms, or other sexual activities. We found this was because people don’t think AI judges our behavior, whereas humans do. Indeed, we asked participants how concerned they were for being negatively judged, and found the concern of being judged was the underlying mechanism determining how much they divulged.

It seems we feel less embarrassed when talking to AI. This is interesting because many people have grave concerns about AI and privacy, and yet we may be more willing to share our personal details with AI.

But What if AI Does Have Free Will?

We also studied the flipside: what happens when people start to believe AI does have free will? We found giving AI human-like features or a human name could mean people are more likely to believe an AI has free will.

This has several implications:

  • AI can then better persuade people on questions of “why,” because people think the human-like AI may be able to understand human goals and motivations
  • AI’s unfair offer is less likely to be accepted because the human-looking AI may be seen as having its own intentions, which could be exploitative
  • People start feeling judged by the human-like AI and feel embarrassed, and disclose less personal information
  • People start feeling guilty when harming a human-looking AI, and so act more benignly to the AI

We are likely to see more and different types of AI and robots in the future. They might cook, serve, sell us cars, tend to us at the hospital, and even sit on a dining table as a dating partner. It’s important to understand how AI influences our decisions so we can regulate AI to protect ourselves from possible harms.

4 comments:

Clarkson Coleman said...

HAVE YOU LOST YOUR HARD EARNED FUNDS TO THE WRONG HANDS?
MEET THE PROFESSIONAL HACKERS FOR HIRE TODAY.
[⏱️ 2min Read]
�� Hiring a professional hacker has been one of the world's most technical valued navigating information.
Regarding:
•RECOVERY OF LOST FUNDS,
•MOBILE PHONE HACKS.(Catching A Cheating Spouse).
•CREDIT SCORE UPGRADE,
•PENETRATION OF WEBSITES AND DATABASE.
VARIOUS HACKTIVITIES via
leroysteckler@gmail.com
High prolific information and Priviledges comes rare as it has been understood that what people do not see, they will never know. The affirmative ability to convey a profitable information Systematically is the majoy factor to success.
Welcome to the Global KOS hacking agency where every request on hacking related issues are fixed within a short period of time.
When you wonder “which hacking company should I hire, the first aspect that should concern you is Sincerity. Secondly, Rapid response. Clearly, you want to embark for services that povides swift response. With our astonishing Hackers, you will be glad to find out that our services Implies precision and action.
This post is definitely for those who are willing to turn their lives around for the better, either financial-wise, relationship-wise or businesses.
The manual Operation of this hackers is to potentially deploy a distinguished hacking techniques to penetrating computers.
If your shoe fits in any of the services below, you will be assigned to a designated professional hacker who is systematically known for operating on a dark web V-link protocol.
Providing value added services to clients as a hacker has been our sustaining goal.
Are you faced with cyber challenges like
��Recovery of lost funds:✅(BITCOIN INVESTMENTS, BINARY OPTIONS, LOAN AND TRADING FOREX WITH FORGERY BROKERS.) ��️I would try my possible best to shortly explain this in particular.
This shocking study points to one harsh reality we all face today. It saddens our mind when client expresses annoyance or dissatisfaction of unethical behaviours of scammers. We have striven to make tenacious efforts to help those who are victims of this flees get off their traumatic feeling of loss. The cyber security technique used to retrieving back the victims stolen funds is the application of a diverse intercall XX breacher software enables you track the data location of a scammer. Extracting every informations on the con database. Every information required by the Global KOS would be used to tracking every transaction, time and location of the scammer. This is acheived using the systematic courier tracking base method•
However, there are secret cyber infiltrators called brokers and doom. The particular system used by this scammers permeates them to manupulate targets digital trading system or monetary fund based accounts. Strictly using a dark web rob to diverting successful trades into a negative outcome. This process bends to thier advantage while investors results to losing massive amount of money. An act of gaining access to an organization or databased system to cause damages. We have worked so hard to ensure our services gives you a 100% trading success to recover all your losses•
�� HACKING A MOBILE PHONE:.✅ Do you think you are being cheated on? Curious to know what your lover is up to online? This type of hack helps you track every movement of your cheater as we are bent on helping you gain full remote access into the cheater's mobile phone using a Trojan breach cracking system to penetrate their social media platforms like Facebook, whatsapp, snapchat etc.
The company is large enough to provide comprehensive range of services such as•
• EMAIL HACKS��
• HACKING A FRAUDULENT WEBSITE.��
• UBER FREE PAYMENT LICENCE.��
Our strength is based on the ability to help fix cyber problems by bringing together active cyber hacking professionals in the GlobalkOS to work with.
Contact:
✉️Email: theglobalkos@gmail.com
Leroysteckler@gmail.com
®Global KOS™
2020.

nanna888 said...

Cool photos, cool clips, cool groups 18+ 20+, invite to secret group, take out all, 928bet click

Greg Lewis said...

A person with a decent level of programming skill is well adapted to starting a web development agency. If you want to know more, visit company-setup.co.uk.

Post a Comment