Those AI Overviews that pop up on your screen unbidden in response to an inquiry are being edited and trained by American tech contractors hired by an Hitachi subsidiary - all of whom must have a masters or PhD degree - but who are paid only $18-22 an hour.
While the risk of being replaced by AI is extant for any tech worker now, some of these Google AI contractors complained to each other online about their pay, lack of benefits and general job insecurity. As a result, hundreds were suddenly laid off in recent actions. The message is clear: big tech intends to dominate the AI field, has no interest in sharing the financial benefits with most mere workers - and will brook no complaints. It is prudent to assume that this will be the approach Google, Meta, OpenAI, Microsoft and others will take to consumers and voters, as well. JL
Varsha Bansal reports in Wired:
More than 200 contractors who worked on evaluating and improving Google’s AI products have been laid off without warning in two rounds amid an ongoing fight over pay and working conditions. Google outsourced AI rating work - evaluating, editing, or rewriting the Gemini chatbot’s response to make it sound more human and “intelligent.” Contractors employed by Hitachi-owned GlobalLogic and other companies are based in the US and deal with English-language content to teach chatbots and other AI products, including Google’s search summaries called AI Overviews. These workers had to have a master’s or a PhD to join the program (but) were paid $18 to $22 an hour without benefits. GlobalLogic is using human raters to train Google AI, with the aim of replacing them with AI. Some contractors attempted to unionize this year but those efforts were quashed.