A Blog by Jonathan Low

 

May 31, 2017

Tech Giants Explore Using DNA for Data Storage

 What line between biology and technology? JL

Antonio Regalado reports in MIT Technology Review:

Microsoft is developing biology to replace tape drives. Efforts to shrink computer memory are hitting physical limits, but DNA can store data at incredible densities. “And the problem we are solving is the exponential growth of stored information.” Automating writing digital data into DNA will be critical: that needs to increase to 100 megabytes per second. Reading the data out was done using a high-speed sequencing machine, analogous to random-access memory on a computer.

BMW Is Planning For a Future Where Nobody Buys Cars

Not all that original, but clearly indicative of where the market is headed. JL

Matt McFarland reports in CNN:

The German carmaker is experimenting with a range of mobility services to try to connect with people uninterested in buying a car. A mobility venture that BMW launched is experimenting with a hybrid model of ridesharing and carsharing. Sometimes a professional driver uses a fleet vehicle to give rides, much like Uber or Lyft. The next day, that car might be parked on the street for customers to reserve and drive, akin to Car2go, GM's Maven and Zipcar.

The Way Not to Launch a Company In the US

Making an impression is one thing. Sustaining that impression is another. JL

Brian Heater reports in Tech Crunch:

Brashness and bravado were essential to the company’s big, flashy show. It purchased 50 acres of land from Yahoo in the heart of the Silicon Valley.When the time came to launch in the States, it didn’t just announce a smartphone or a TV; it was going to be everything to everyone a little bit Apple, a little bit Netflix, a little Tesla and a little Amazon. A VR headset, bicycle and a Michael Bay cameo, along with footage from The Great Wall, a Matt Damon vehicle

How Virtual and Augmented Reality Could Kill the Smartphone

Shopping, information gathering, entertainment and driving - the primary uses to which we put smartphones aside from actually communicating - could all be significantly enhanced by virtual and augmented reality. We'll see - literally and figuratively.  JL

Alvi Syahrin reports in Medium:

Smartphones are the biggest enemy of virtual reality (VR) and augmented reality (AR). Why do we even need VR or AR if we can do everything through our smartphones? VR and AR will enhance the experience of online shopping that you can’t get through a smartphone (and a PC). VR means we can have a virtual home theatre in a comfortable room with a virtual big sized screen. (And) VR and AR could help us in a better, safer, smarter usage of GPS.

The Reason Uber Fired the Google Driverless Star It Poached - and What It Means

The implication is that Uber realized it was going to get legally eviscerated by Google over theft of intellectual property now being litigated. It had probably incorporated whatever knowledge it could glean from Levandowski's files into its own initiative and did so in a way that was legally defensible.

Understanding where its efforts stood in relation to Google was sufficient, though not optimal, but given the threat from Google and the courts, Levandowski became expendable. And Uber paid him a cool $800 mill for Otto, the company he had started on the side while at Google, so shouldn't, in Uber's mind, be feeling slighted.

Levandowski's refusal to cooperate with the investigation provided a convenient excuse to get rid of him and appear virtuous, or at least as virtuous as Uber is ever capable of appearing. Uber and he face potential criminal charges for trade secret theft. JL

Mike Isaac and Daisuke Wakabayashi report in the New York Times:

Uber had little choice but to cut ties with Mr. Levandowski. The company risked being tarnished as if it were indirectly condoning his actions. But firing Mr. Levandowski could mean he becomes a witness against Uber if he claims Uber looked the other way while he used proprietary information. The dismissal of one of Uber’s most prized technical talents points to the risks of the star engineering culture in Silicon Valley. The going rate for driverless car engineering talent is about $10 million a person.

Why the Latest Bitcoin Frenzy Raises Questions About Volatility and Value

Technological and financial breakthrough - or another Tulip bulb craze? 

Bitcoin was scoffed at initially as a scam, or, at best, an anti-government crank's fever dream. But the recent surges in prices, followed - rapidly - by equally precipitous declines and further advances, has raised questions about whether this time is different. And maybe for real.

The implication for investors and for businesses is that this could jolt the staid world of corporate finance by injecting it with new methods of funding growth. And the growth in interest suggests there are serious minds employed by global  institutions willing to investigate the potential. But as with any new business proposition, the returns could be long term while the risks are immediate. Previously unknown and frequently unverifiable market participants, regulatory disapproval and an absence of legal recourse - to say nothing of technological hacking risk to vulnerable systems - suggest that astute enterprises stay abreast of
developments but remember that all markets eventually revert to the mean. JL

Lily Katz reports in Bloomberg:

On May 25, bitcoin surged more than $300 to a record only to turn tail and close little changed. It then slumped 8% the next day. That kind of volatility shows the asset’s unreliability as a store of value. While bitcoin’s value has increased more than 100%, its slice of the pie has shrunk as there are an estimated 700 rivals. Whether it’s Holland’s tulip-bulb craze in the 17th century or the Internet-stock frenzy of the late 1990s, history shows that markets self correct.

May 30, 2017

Could the Construction Industry Be Robot-Proof?

Businesses in myriad industries have heard that before. But construction appears to be surprisingly resistant to technology-driven productivity enhancements. So far. JL

Daniel Gross reports in Strategy+Business:

Since 2006 the volume of new housing construction has fallen 29% in the U.S. But the number of home construction jobs is down just 22%. We now require “27% more jobs than it took before to get the same amount of work done.” Construction has to take place in discrete, linear stages. The industry’s mode of operating via small, specialized subcontractors plays a role in limiting productivity gains. A significant part of the work is done on-site and with human hands.

Who's Checking the Accuracy of Algorithmic Assumptions?

You assume someone is checking? JL

Ian Tucker reports in The Guardian:

The facial recognition community has benchmark data (on) the performance of algorithms. The assumption is if you do well on benchmarks then you’re doing well. But we haven’t questioned the benchmarks. One in two adults in the US has their face in the facial recognition network that can be searched using algorithms that haven’t been audited for accuracy. The rise of automation and reliance on algorithms for decisions such as whether someone gets insurance, your likelihood to default or risk of recidivism means this needs to be addressed.

The Future of Mobile Monetization

Maybe not all that different from digital monetization more generally. But probably more focused - and faster. JL

Dean Takahashi reports in Venture Beat:

Video ads turn into a big platform for advertising and monetizing mobile games. Compan(ies) collect data on a billion events a day. "For a lot of these companies it comes down to scale. Until you get to that point, the vendors look and feel the same.” Mobile first companies, Snap, Spotify, and others, are taking mindshare and audiences away from traditional brands.“Data is the key asset, and how you use it determines whether you stay in business or don’t.”

Dominance Then and Now: Silicon Valley's Big Five Versus Detroit's Big Three

From the 1950s through the 1970s, nothing and no one could challenge the US auto industry in terms of sales, profitability, market value, market share and employment. Sound familiar? (with the exception of the last category...)

The question, in the spirit of former Intel CEO Andy Grove's mantra - 'only the paranoid survive,' - is what might unseat tech? JL

Alexis Madrigal reports in The Atlantic:

Today’s tech giants dominate the U.S. economy like automotive companies did before them, but what that dominance means has changed. When it comes to market value, tech sweeps the top five: Apple, Google, Microsoft, Amazon, Facebook.General Motors, Ford, and Chrysler were amazingly profitable, industry-leading, and a global industry. In the late 1950s, these three companies had over 90 percent market share in the U.S. car market, the world’s largest.

Which Industries Have the Highest Revenues Per Employee: PS, It Isn't Tech

Energy, healthcare/pharmaceuticals and utilities top the list. Which further explains why Elon Musk's efforts to combine technology with energy and electrical power are so brilliant. JL

Price Economics reports:

Energy companies led the pack in Revenue per Employee, followed by Healthcare and Utilities. Technology companies showed themselves to be labour-intensive with RPE at the lower end of the range, and close to Consumer Discretionaries like restaurants and hotels. Average revenue per employee in the Energy sector is double that of Healthcare companies and almost four times as high as that of Information Technology companies.

Finance Battles Tech For Quant Talent



The competition could be construed as science versus money. But ultimately it is about creating for the long term versus reaping in the short term.

Even for quant jocks, personality and psychology may be the final arbiters of such decisions. JL


Laurence Fletcher and Sarah Needleman report in the Wall Street Journal:

“At tech companies, the permeating value is that they’re about trying to make the world a better place, whereas at hedge funds it’s about making more money.” A candidate with a doctoral degree straight out of school can expect a base salary at a hedge fund of around $100,000, plus a bonus of 50% to 100%. Graduates of elite schools or with rare specialties may earn three or four times that. A computer scientist can earn millions at a hedge fund. Tech firms offer a share of the business overall. That can be risky for a new graduate.

May 29, 2017

How I Took an Emotional Intelligence Test and Found Out I'm Kind of a Jerk

But we all know tests are biased...right? JL

Jeff Haden reports in Inc.:

"That's hardly a newsflash. But still."  I assumed I possess high emotional intelligence. I especially thought I had high emotional intelligence from a leadership perspective. I could benefit from more input and more advice. Few leaders have impulse control as one of their top strengths. Seeing the future is one thing, but adapting to that future is where many fall short. Emotional intelligence isn't something you have or don't have. You can shape and mold (it).

Who Is Making the Machines That Replace Humans?

The nature of manufacturing is changing. Brains matter more than brawn. JL

Alana Semuels reports in The Atlantic:

Despite the deployment of thousands of robots across the country, the unemployment rate is at a 10-year-low. Workers with advanced degrees are going to be designing and making the robots: the process of making the machines that make the machines.“The people empowered to educate themselves are still going to be here.” Increasingly, (they) design robots that work with humans collaboratively.

The Reason Tech Companies Like IBM and Amazon Brand AI With Human Names

Personalizing the impersonal. JL

Lauren Johnson reports in Ad Week:

A human name makes the system feel approachable and warm. But the naming process (goes) through many iterations. The name couldn’t be “too cute,” and had to “make people feel inspired.” At the same time, brands need to be aware of the legal rights and requirements involved in naming a product after someone.

The Difference Between Smartphone Gimmick and Game Changer

Differentiation is getting harder, which may tempt manufacturers and marketers to explore gimmicks which may titillate, but ultimately detract from the one feature that should never be compromised: performance.  JL

Brian Heater reports in Tech Crunch:

Most phones are pretty good. The screens, the cameras, the internals. And for the past several generations, most flagship devices even more or less look the same. There’s nothing wrong with a gimmick, so long as it isn’t a gimmick for its own sake. To be successful, it needs to be a meaningful feature that adds useful functionality to a device, executed in a way that doesn’t detract from the rest of the phone experience.

Is China Outsmarting the US in Artificial Intelligence?

Spending more does not translate directly into superior performance or results. But when it comes to research in what is arguably the one of the most important technological developments, there is a correlation between financing and progress. JL

Paul Mozur and John Markoff report in the New York Times:

China is readying a new multibillion-dollar initiative to fund moonshot projects, start-ups and academic research with the aim of growing China’s A.I. capabilities. And China is spending more just as the United States cuts back.(But) “unlike automobile engineering, artificial intelligence will lead to surprises. That will make the world considerably less predictable, and that’s never been Beijing’s favorite characteristic.”

Open-Plan End Game? Why Leaders Want Their Offices Back

Despite the ostensible symbolic and actual benefits of having everyone working together in one big room, visual and aural distraction may be negatively affecting workplace satisfaction and performance.

And truth to tell, it's not just executives: everyone would appreciate a little more privacy and quiet. JL

Vanessa Fuhrmans reports in the Wall Street Journal:

70% of U.S. office spaces are open-concept. But as employees and managers squeeze closer together, productivity and morale have suffered. Researchers found that despite improving communication in some instances, open-office spaces hurt workers’ motivation and ability to focus. “People will say it’s cool to have the CEO right next to you, but at the end of the day your team sometimes needs their space and you need yours.”

May 28, 2017

Curiosity May Be Vital For Truly Smart Artificial Intelligence

Imbuing machines with curiosity may be the most efficient way to get them to learn. JL

Will Knight reports in MIT Technology Review:

A computer algorithm equipped with a form of artificial curiosity can learn to solve tricky problems even when it isn’t immediately clear what actions might help it reach this goal. The technique is now being explored as a way to imbue machines with skills that may be impossible to code manually. For instance, it can provide a way for a robot arm to work out for itself how to perform a desired chore. The use of artificial curiosity made learning more efficient.

Will the Complexity of the Car's Future Halt It's Progress?

The technological, organizational and financial complexity of global design, sourcing, marketing and maintenance are contributing to the opportunity for tech newcomers like Tesla and Google in the near term - but also possibly to a carless future. JL

Bob O'Donnell reports in Re/code:

Today’s automobiles have as many as 150 programmable computing elements, large (and heavy) amounts of wiring, numerous types of electronic signaling and interconnects, and 100 millions of lines of software, in addition to thousands of mechanical parts. It’s a miracle that modern cars run as well as they do. The organizational and business model complexity of car companies and the auto supply chain also contribute to the problem. If ever there was an industry ripe for disruption and in need of a tech overhaul the automotive industry is it.

Amazon's New Stores Generate Hype, But the Real Payoff Will Be In Digital Sales

86% of retail transactions still occur in physical locations rather than online. Amazon is expanding its store network to help drive the convergence between digital and physical commerce. JL

Christopher Heine reports in AdWeek:

"I like to browse and look at the highly rated books. For inspiration, this is a really good place.” All of the 3,000 titles in the store have at least four-star ratings on Amazon.com and include online customer reviews. The books in the store collectively have received 1.7 million five-star reviews. Amazon is collecting purchase-intent data when someone scans the book but doesn’t buy it. That information can  be used to target the customer on the retailer’s digital channels.

What Happens When Artificial Intelligence Rules the City

Artificial intelligence has the capacity to make urban life better; better organized, less expensive, less stressful. But there may be trade-offs impacting civil liberties and perceptions of intrusiveness.

The outcome will depend, not surprisingly, on the humans who program and employ the algorithms that will affect these changes. JL

City Lab reports:

AI prediction tools could remove or reduce human bias rather than reinforcing systemic problems. But these same tools have a way of replicating the bias of the humans who create the technology. Techniques like network analysis, which can be used to disrupt terrorist plots, also have the potential for threatening civil liberties and violating privacy. “AI will replace tasks rather than jobs in the near term. But the new jobs that will emerge are harder to imagine than the existing jobs that will be lost.”

The Rich Are Getting More Mortgages, the Poor Are Getting More Car Loans

Despite the talk of millennials and urbanites abandoning cars for Uber, Lyft and car sharing alternatives, car ownership in the US is rising on an absolute basis.

People want to own things and cars are what they can afford, even if declining used car prices suggest they are a terrible investment. This may be a transitional economic phase as consumer behavior attempts to catch up to new realities, but someone is going to stuck with a lot of hardware worth less than its purchase price and that is going to affect their capacity to buy other things - like new smartphones. JL

Henry Grabar reports in Slate:

Americans have a different relationship to their largest assets than they did 10 years ago. Homeownership is at its lowest level in 50 years. Car ownership has crept up toward its all time high in 2006, despite all the talk about shared mobility and the stereotypical preferences of millennials. 60% of new home loans go to borrowers with super-high credit scores, a record and double what the share was then. The same rigorous standards don’t apply to auto lending,

Why Interfaces Need To Stop Selling Us Stuff and Treat Us Like Humans

This is as much a business proposition as a philosophical one. As humans become more familiar with and adept at using technology, our relationship with it is changing. We are no longer merely grateful for the magic of connectivity, speed, convenience. We are beginning to demand the right to define the nature and limits of our relationship with it.

So if technology is relentlessly positioned as an annoying relative always trying to push a dodgy proposition that almost certainly benefits 'them' more than us, we'll turn to other media. JL

Ije Nwokorie comments in Fast Company:

The ultimate safe space, our homes are increasingly being invaded by services on demand, some of them ambient and predictive. Our serene, intimate spaces now have ears listening in on them, eyes watching over them, people beaming in from thousands of miles away. Instead of connected homes, we should think about Conscious Homes that define what’s right for us and our families, that bring into sharp relief connections because of, not in spite of, technology.

May 27, 2017

The 500 Year Old Reason Why You Answer Work Emails On the Weekend

It isn't just financial or commercial, it's moral. Humans feel guilty about being idle. At least some of the time. JL

Stephanie Buck reports in Timeline:

Before the 15th century, management and appraisal of time was personal. Time and productivity ebbed and flowed according to a natural rhythm. With mercantilism, time, if not spent at work, was a waste.“Lending and borrowing money changed the value of time." It’s why we bring our phones to yoga class, eat at our desks, stack our weeks with gig after gig, and have little regard for a “weekend.”

Data Reveal That Companies Whose CEOs Play a Lot of Golf Perform Worse

Leaders need to keep their eye on the ball. But knowing which ball may be even more important. JL

Jeff Cox reports on CNBC:

In companies where the CEOs played more than 22 rounds of golf a year the return on assets was about 1.1 percentage points lower than firms where the top executives played less. That's significant because the average ROA for the sample was about 5.3 percent, so the performance was equal to about 20 percent lower. "The highest levels of leisure are associated with lower firm operating performance,"

How Wiping Out Net Neutrality Only Helps One Group: Big Telecom

The elimination of net neutrality makes it  harder for innovators and disrupters to offer new options to consumers. The costs of access will become so high that only the telecoms - all of which are now in the process of buying content providers - will be able to compete, cementing their hold over the market.

Since the public appears confused by the complexity of the issues involved, the question is at what point the politicians enabling this transformation will feel threatened enough by it to insist on changes. JL

Dante Ramos reports in the Boston Globe:

The broadband giants leveraged 20th-century cable and telephone monopolies into dominance over Internet service in the 21st. If nobody but your cable provider offers broadband on your street, you can’t just take your business elsewhere if the company slows down your favorite websites.

Angry About Zillow Home Price Estimates? Win a Prize For Improving Them

Which might even provide you with enough for a down payment on a house in a hip, tech-savvy urban market. JL

Nick Wingfield reports in the New York Times:

Zestimate, from the online real estate website Zillow — began on the internet 11 years ago and has amassed a huge audience of homeowners, shoppers and nosy neighbors. Sellers say unfair Zestimates can kill offers on their homes.171 million people visit Zillow each month. The Zillow Prize, (is) a $1 million award to the individual or team that can most improve the Zestimate algorithm.

More Uber and Lyft Riders Are Giving Up Their Own Cars: Polling Data

The overriding implication is that the ease of use and relative cost of cars services, ride sharing et al is evidence of a significant change in lifestyle driven by technology. This portends potential acceptance - and even embrace - of even more radical shifts as self-driving technology matures. JL

Peter Henderson reports in Reuters:

A quarter of Americans gave up their car in the last year, and 9% of that group turned to  Lyft or Uber to get around, according to a Reuters/Ipsos opinion poll. 39% of Americans had used rides services and that 27% did so several times per week. A significant number of people have changed their lifestyle and are now relying more on ride services than their own car. Auto makers believe fast adoption of ride services bodes well for self-driving car technology

How Best Buy Is Defying Amazon and Generating Higher Sales

The strategy hinges on Best Buy's re-imagination of the store concept, turning it from a low margin source of do-it-yourself sales into a high margin  repository of convenience and speed via consumer information, logistics and customer service. JL

Khadeeja Safdar reports in the Wall Street Journal:

Best Buy operates 1,600 locations and is increasingly able to use them to build its e-commerce business. Half its online orders are now shipped or picked up from its stores. “They’re a great asset f(or) the customer experience on the more complex categories or experiences, and from a shipping and logistics standpoint.” The company eliminated floorspace dedicated to DVDs, giving it to brands such as Samsung and Microsoft , which pay rent and provide staff expertise.

May 26, 2017

The Disappearing Computer: How Tech Will Soon Be Invisible

Not only are you now the data; soon, you will be the computer. JL

Walt Mossberg reports in Re/code:

Technology, the computer inside all things, will fade into the background. It may disappear, waiting to be activated by a voice command, a person entering the room, change in blood chemistry, a shift in temperature, a motion, maybe just a thought. This is ambient computing, the transformation of the environment around us with intelligence and capabilities that don’t seem to be there. The last few decades, it’s been about objects and processes. This time it’ll be about experiences.

The Reason Google Is Suddenly Obsessed With Your Photos

If it can be up or downloaded, it's data. JL

Victor Luckerson reports in Medium:

Why is Google offering a product that doesn’t appear to be readily monetizable? To keep people within its ecosystem. Today’s tech giants serve as caretakers to our digital lives in exchange for our personal information. “Even if Google doesn’t make any money directly from something that it offers, it’s still gathering data." A photo album used to be a photo album. Now it’s a searchable database that is self-aware enough to infer human relationships. We’re in the early days of them figuring out how to make money off it.

Do You Have To Be A Jerk To Found A Great Startup?

No. But it doesn't hurt. JL

Ian Leslie comments in New Statesman:

Lack of social skills will hold you back in most areas of life, (but) can be an advantage to the entrepreneur. Those with a normal desire to fit in are easily persuaded to abandon strange sounding  notions; those who don’t care about being liked pursue them regardless. To be unbending, it helps to be insensitive. Travis Kalanick is a computer engineer.He is interested in people the way a physicist is interested in atoms.

Summer Hours and Flexible Fridays: So Whose Idea Was This?

It's the Friday of Memorial Day Weekend, people! 

Which means, in the immortal lyrics of The Jamies' 1958 hit, "it's summertime, summertime, sum-sum summertime." At least theoretically, especially for those who still live in climates where it remains 57 degrees (Fahrenheit) and raining.

And along with the advent of summer come summer hours and Flexible Fridays. So, herewith, a brief history of those notable advances in work-life sanity as well as a description of their manifest advantages. JL

Lisa Evans reports in Entrepreneur:

In the 1960s, ad agencies in New York began noticing a dip in employee productivity on Fridays during summer when the hot sun caused people to shift into weekend mode before the workweek was over. Employees who benefited from summer hours were happier and more productive. 87% of those who had summer hours said this contributed to a healthy work/life balance and 76% agreed Summer Friday policies were an effective tool to boost productivity. (But) only 12% of adult workers experience Summer Fridays.

The Reasons Behind the Growing Surge in Bitcoin Prices

Bitcoin is becoming respectable.

After an inauspicious start as the financial alternative of terrorists, drug dealers, grifters and fringe, anti government activists, a growing number of leading investment firms - like Fidelity - are expressing interest.

The reason, as the following article explains, is that demand for a broader array of financing options combined with a looser regulatory environment in the US and more serious research into the possibilities and implications, has meant that more firms and governments are exploring the opportunity, driving up demand. JL

Prableen Bajpai reports in Investopedia:

The price of Bitcoin went up by over 210% during the past year, trading from about $450 in mid-2016 to $1,400 in May 2017. Geopolitical and economic reasons include Trump, rising debt levels in prominent economies, rate hikes, exhausted monetary policy options available with central banks and a number of nations are coming out in support of the cryptocurrency.

Why Some Gig Economy Startups Find Salaried Workers Are More Productive Than Contractors

Because organizations, even startups, feel they will get more of a return from investing in training and incentivizing full time employees, those people become more skilled, enhancing their ability to become more productive - and of greater value to the enterprise. JL

Susan Taylor reports in Fast Company:

While hiring employees over contractors may appear more expensive on paper, it makes financial sense. “Because you have a more knowledgeable and more productive staff, you end up being able to deliver a better product at a competitive wage. We could invest in our employees and train them, not something you can do with 1099 contractors.”But it’s a long-term play. It’s not the cheap, quick answer.”

May 25, 2017

What Happens When a Robot Names a New Color of Paint?

It's a process...JL

Robinson Meyer reports in The Atlantic:

Shane fed neural-network software 7,700 Sherwin-Williams paint colors, the types of hues in Home Depot called Burlington green, Rustic earth. What would happen if a robot tried to simulate them? “Stoomy Brown.” “Burble Simp.” “Stargoon.” “Rose Hork.” “Burf Pink.” The neural net has no concept of color. It processed their RGB values: the red, green, and blue in each hue. “It’s seeing [colors] not as a number, but as a digit."

The Importance of Code Visualization for People Who Don't Code

As the outcomes of more operational and financial decisions are based on the underlying code, it is becoming increasingly important that those in an organization who dont code understand the implications of the the decisions being made and be able to contribute to improving them. JL

Brian Heater reports in Tech Crunch:

There is lots that can go wrong when attempting to get a non-coder to build in code.The system works by presenting a sort form that helps the user determine precisely what they want out of a piece of code. From there, the system breaks things down into more of a flow chart to help give a better understanding of the actions created by the code. The idea to get employees in other aspects of business involved in the process, to add their points of views.

For Many At 'World-Changing' Tech Firms, Working Conditions Are No Better Than Walmart

As almost every workplace becomes dominated by and dependent on technology, those who do the basic work of keeping those systems running frequently find that their working conditions and pay reflect stories about Walmart more than Silicon Valley.

The question for employers - and employees - is whether, even with the advent of ever greater automation, that sort of workplace treatment is sustainable, let alone optimal. JL

Sarah Kessler reports in Quartz:

Unlike companies in other industries, tech has positioned itself as a visionary, progressive driver of positive change. Tech workers at these companies receive high pay, elaborate perks, and progressive workplace policies, but blue collar workers for the same companies often work in circumstances much less innovative. Companies like GM and Walmart helped establish working conditions. Tech companies disrupting those industries will establish working conditions for the future.

All IT Jobs Are Cyber-Security Jobs Now

Just as all organizations are now tech organizations, enhancing cyber-security is about holistic strategy: security can no longer be thought of as a separate activity or silo: it is integral to the optimal functioning of the enterprise. JL

Christopher Mims reports in the Wall Street Journal:

The internet wasn’t designed with security in mind, and dealing with that reality isn’t cheap or easy. In today’s world of ever-multiplying threats and dependence on connected assets, all IT staff must now be cybersecurity staff first. “We can think about it upfront and weave it into the process in a much more effective way.” There’s no shortage of good advice on how to perform basic security, but who’s there to implement it?

Apple, Verizon, Caterpillar and the Consumer Tech Assoc Are Lobbying Against Right To Repair

Apple and other consumer electronics manufacturers are spending significant sums to defeat 'right to repair' legislation in a number of US states. The bills would free consumers to have their phones or other devices repaired by whoever they choose, saving time, hassle - and money.

The bills would require the manufacturers to make parts available to enable this activity.

The companies say they are opposed because they fear tampering and poor work. But the real reason appears to be that in today's throw-away society, consumers might actually find they dont need to buy new stuff quite so often, crimping the companies' profits. JL

Jason Koebler reports in Motherboard:

Lobbying records in New York show Apple, Verizon, Toyota, Lexmark, Caterpillar, phone insurance company Asurion,  Medtronic have spent money lobbying against the Fair Repair Act this year. The Consumer Technology Association, which represents thousands of electronics manufacturers, is also lobbying against the bill that would make it easier for consumers and independent companies to repair electronics.

Drones Go To Work: The Disruptive Economics of Unmanned Craft

Drones provide the classic disruptive offering: they do tasks better, cheaper and quicker than the alternative.

But their ultimate value may be in making robots and the algorithms that run them even smarter by providing more data from new perspectives. JL

Chris Anderson reports in Harvard Business Review:

Drone economics are classically disruptive. Drones can accomplish in hours tasks that take people days. They provide detailed visual data for a tiny fraction of the cost of acquiring the same data by other means. And they bring new perspective and capabilities to fill the “missing middle” between satellites and street level, digitizing the planet in high resolution and near–real time at a tiny fraction of the cost of alternatives.

May 24, 2017

After A Year of Playing Catchup, Google Home Needs To Differentiate Itself. Or Else.

The reality is that consumers captive within Google's electronic ecosystem may have more to do with Home's future success than innovative features.

But that said, if the product is really just a commodity rather than a differentiated offering, it may ultimately make more sense for Google to outsource the hardware and stick to what it does best. JL

Brian Heater reports in Tech Crunch:

Amazon’s expected to control around 70% of the voice-controlled speaker market this year. Google’s numbers are hovering at a third of that. Two years is a large gap to overcome in the tech world, particularly when one company has managed to become synonymous with the category. it’s hard to imagine smart home hubs will have a swifter upgrade cycle than, tablet. If the product is going to be truly competitive, now’s the time to offer something truly new.

So, Who's Going To Pay For All That Required Self-Driving Car Infrastructure?

Oh, yeah, new infrastructure. Almost forgot about that...JL

Marty Padgett reports in the Washington Post:

The infrastructure needed to support completely self-driving cars will come with a multi-billion-dollar pricetag. Self-driving cars need better roads, better lane markings, better traffic-light timing, and better maintenance. Lane striping must be clear and regular. The road surface must contrast with the striping. Roads must be clear of snow and ice and so the sensors reading those roads. Will voters foot the bill to build the new roads that self-driving cars will require?

Court Rules Terrorism Victims Cannot Hold Facebook Liable For Hamas' Use of Platform

Even as the impact of terrorism grows, the larger issue these cases highlight is that citizens around the world attempting to use social media as a legal means of gaining financial or political advantage over their adversaries are unlikely to prevail under US law. JL

Joe Mullin reports in ars technica:

The families and estates of US citizens killed by Hamas sought damages, claiming  by providing social media services to Hamas, Facebook violated the US Anti Terrorism Act. (A) US Judge ruled Facebook was protected by the Communications Decency Act, which prevents online platforms being held liable for actions of users. A separate lawsuit brought by 20,000 residents of Israel said Facebook's failure to expunge Hamas put them at risk. The judge threw that lawsuit out, saying they showed at most "a general risk of harm, because they resided in Israel."

How the Quants Run Wall Street Now

Data and the quantitative investment strategies they inspire are taking over the investment business as they have so many aspects of contemporary management.

Be nice to the algorithm that analyzes your company. JL

Gregory Zuckerman and Bradley Hope report in the Wall Street Journal:

Algorithmic-driven trading and the quants who use sophisticated statistical models to find attractive trades are taking over the investment world. The computers are outperforming humans at investments. In the past five years, quant-focused hedge funds gained 5.1% a year on average. The average hedge fund rose 4.3% a year in the same period. Quantitative hedge funds are now responsible for 27% of all U.S. stock trades by investors, up from 14% in 2013.

In Big Win For Tech, US Supreme Court Ruling Ends Patent Troll Forum Shopping Abuses

A small, rural East Texas district where nothing of note had ever been invented became for decades the favorite venue for patent trolls who had never invented anything to sue big tech companies. The US Supreme Court has now put an end to the legal 'forum shopping' abuse of the intellectual property system. JL

Jeff Roberts reports in Fortune:

In a unanimous ruling, the court said that patent owners must sue companies in the districts where they are incorporated or have a regular place of business. “This Supreme Court ruling can curb misuse of the patent system by restricting patent trolls (from) forum shopping." East Texas acquired a reputation for patent friendly juries and judges, who helped small towns keep restaurants and hotels bustling with out-of-town lawyers and executives attending patent trials.

Can Digital Products Create 'Timeless' Value?

Who cares? Everyone had better.

Especially executives and designers themselves. Because the designs employed by Google, Apple, Amazon, Facebook and Microsoft have created the most valuable enterprises in the contemporary world - and some would argue - the most valuable ever. 

And as those ephemeral, intangible 'products' come to dominate how most humans live their lives, the nature of those designs will determine much about not just their future, but the future of those who compete with them for consumers' attention and who will live under their growing sway. JL

Adam Kopec comments in Medium:

For a product to become timeless, it must first have fundamentally good design. Second, it must be iconic, in that it sets a new benchmark in the field and is instantly culturally recognizable. While industrial designers prioritize longevity, digital designers prioritize elasticity in order to keep up with the internet’s blindingly-fast pace. Digital designs are never intended to be timeless. The web is living medium and probably the fastest changing one ever. This constantly evolving pace is the reason timelessness in digital design is so few and far between.

May 23, 2017

Why Chinese Pay For Content That Westerners Won't Now - But Might Someday

Call it mobile culture. Most Chinese - and Asians more generally - own only one electronic device: a smartphone. So in an age of electronic ecosystems, mobile finance and habit-forming digital entertainment, they learned to pay for content because unlike western countries, the choices they had on the internet were better and less expensive than those available on heavily regulated broadcast media.

The big question for marketing and entertainment companies is whether growing mobility, unbundling and the possible disappearance of net neutrality in the west will now supplant the advertising-driven model into one in which access to superior content as well as the perceived benefit of advertising avoidance becomes sufficiently valuable to promote content-driven monetization strategy. JL 

Advertising Age reports:

For millions in China, a smartphone was their first internet-connected device. Because the country never had an established credit card system, China leapfrogged to mobile payments. Chinese watch streams others find banal because they have fewer options, thanks to strict regulation of media. (As) tens of millions of young people migrated to the large industrial cities, far away from their families, livestreaming became a form of digital companionship. Companies monetized smartphone apps, making money from news, entertainment and social media.

Airlines Are Increasing and Speeding Data Feedback To Improve Pilot Performance

Specific data, delivered quickly, leads to improved performance. A lesson from which all organizations could benefit. JL

Andy Pasztor reports in the Wall Street Journal:

Shortly after each takeoff and landing, systems send pilots data that allows them to compare their individual commands and proficiency to company and industry performance standards that limit maneuvers close to runways. Quickly tapping in to the data jetliners capture, from engine performance to encounters with turbulence to in-flight entertainment malfunctions is a major reason commercial aviation has attained record safety levels