A Blog by Jonathan Low

 

Nov 5, 2016

They're Already Here: Devices That Let Your Boss Monitor Your Brain

Thinking big? JL

Simon Torkington reports in World Economic Council:

The implications for the use of data mined from our brains are becoming clear. Safety, productivity and performance can be improved. But can ethical and privacy concerns keep pace with technology? “What if the last bastion of freedom, your brain, is no longer so free after all?”

The FBI Investigates Its Own Twitter Account

Perhaps its friends at the KGB can lend a helping hand. 

Neha Bagri reports in Quartz:

The FBI’s Inspection Division is launching an internal investigation into one of its own verified Twitter accounts, @FBIRecordsVault. The account, run by unknown personnel within the agency, released a trove of documents tangentially related to the campaigns of Hillary Clinton and Donald Trump over the past week.

Why A Dumb Bot Might Be More Helpful Than A Smart Bot (For Now...)

It's cheap and reliable, which is what's really needed for competitiveness. For now. JL 

John Brandon reports in Venture Beat:

While tech luminaries like Elon Musk worry about artificial intelligence subduing the human race someday and creating a robopoclypse, these “dumb bots” are quietly changing how the world works. Anything that seems robotic can be robotized. Robots will serve alongside us, performing mundane tasks The age of robotics involves augmentation, not replacement.

Tech Jobs, Cheaper Housing: The Next Silicon Cities

A Bay Area job and vibe, with housing at a fraction of the cost. JL

Cecilie Rohwedder reports in the Wall Street Journal:

Tech jobs are multiplying across America, attracting executives and entrepreneurs drawn to lower living costs and a slower pace of life. Places like Eugene, Ore., Manchester, N.H., and Huntsville, Ala., may have around 200,000 residents each, but they also have fledgling startup scenes, regional offices of large tech firms and major universities or research centers.
And all of them have home prices that are a fraction of those in Silicon Valley.

How the Cubs Just Ended Sports' Analytics War

Data delivers. JL

Rany Jazeyeri reports in The Ringer:

An objective, data-driven view can change the world. It can laugh at omens. It can spit in the face of curses. It can whistle past the graveyards of games past. It can beat Cy Young winners in the playoffs. It can get up off the mat after a 3–1 series deficit in the championship round, just like it once did after a 3–0 series deficit in the ALCS. It can overcome lucky bounces, and two-run wild pitches in Game 7 of the World Series.

Google and Facebook Are Booming: Is the Rest of the Digital Ad Business Sinking?

The on-ramp to the riches of the digital highway is not providing access for everyone. JL

Peter Kafka reports in Re/code:

Google and Facebook account for 85 percent of every new dollar spent on digital. Everyone else shrinking a collective 5 percent.

Who Wins In a Gig Economy - and Who Loses

Fighting over crumbs? JL

Diane Mulcahy reports in Harvard Business Review:

The people who struggle most in the gig economy are corporate workers whose skills are commoditized. Jobs like midlevel and low-level managers, or bookkeepers, are most likely to be automated, eliminated, contracted out, or outsourced to cheaper labor. Their incomes are stagnating, benefits are shrinking, and there is no job security. Formerly marginalized workers win because in the gig economy they can move from no job to some work.

Nov 4, 2016

Has the App Economy (Finally) Passed Its Peak?

How words still matter: the number of venture-funded companies citing, let alone emphasizing the word 'app' in their website descriptions has declined for three straight years.

Suggesting that entrepreneurs no longer believe investors, alliance partners - or customers - believe them to be a distinguishing feature, let alone a key to future economic success. Sic transit gloria mundi. JL

Felix Richter reports in Manufacturing Business Technology:

CB Insights analyzed the company descriptions of thousands of startup companies receiving VC funding for the first time between 2010 and today, scanning for buzzwords that describe the companies' field of focus. While “app” is still the keyword that shows up in the most company descriptions, the share of startups working with apps has declined for three straight years. U.S. smartphone users spend 84 percent of their app time within their five favorite apps.

Android Has Hit 88 Percent Market Share Of All Smartphones

It's a networked world. Which means the advantages of a networked strategy are becoming more apparent. As are the disadvantages of not having one. JL

Ananya Bhattacharya reports in Quartz:

In the third quarter of 2016, Android captured a record 88% of the global market.Apple’s share slipped to 12.1%. Android’s success has a lot to do with the advantages of its hundreds of partners releasing new phones every year. (And) people who are moving from declining platforms are mostly moving toward Android. (It) had less than 5% of the market worldwide in 2010.

Online Lenders Struggle To Find Legit Customers As Fraud Rises


This is a definitive clash of technological principles: speed and convenience versus data and algorithmic decision-making.

As the following article suggests, data and algorithms are being defeated by speed and convenience - assuming you care about governance, the credibility of the financial system and the minimization of fraud.

Proponents of financial tech will offer assurances that their systems are learning and will eventually eliminate major risk. But complexity theory and the doctrine of co-evolution virtually guarantee that the fraudsters will learn as much and as quickly as the bankers. The lesson is that at some point you have to limit your upside to limit your risk. JL

Telis Demos reports in the Wall Street Journal:

Web-based companies lend tens of thousands of dollars in a day or two on the basis of a borrower’s credit and income history (and) have a tougher job than banks or credit unions to screen customers, (given) the speed with which consumers get loan approvals. 4.5% of people who take an unsecured personal loan go back for seconds at other lenders later that day. Borrowers who take out a second loan within 15 days are four times as likely to be fraudsters.

Content Ads Online Boost Revenue. But Are They Harming the Brands Of the Sites Carrying Them?

Technology can blind marketers to the inherent conflicts between revenue generation and building brands for the longer term. JL

Sapna Maheshwari and John Herrman report in the New York Times:

Publishers are wondering about the effect so-called content ads may be having on their brands and readers. When you’re not maniacally obsessed with monetizing every single pixel, (and) if your readers’ trust and loyalty is No. 1 as the thing you care about most, you can’t have that on your page.

Digital Performance and Business Are Now One In the Same: So Who's Responsible For Results?

Every enterprise is now a technology enterprise. That presents opportunity, but also challenges, especially as leaders and workers from disparate disciplines attempt to figure out how to integrate and coordinate their activities.

Which is why, as the following article explains collaborative organization is becoming imperative for success. JL

MIT Technology Review reports:


Traditionally, perceived and delivered experiences are monitored and measured by separate camps using completely separate tools. On the business side, data includes the “voice of the customer” Web analytics, mobile analytics, and behavioral analytics data. IT concentrates on system health and related issues. Consequently, no one sees the whole picture. (But) today, digital performance and business performance are one and the same.

Why the Digital Age Is Enhancing Creativity

Technology was once associated with a linear, engineering-based mindset that was expected to stifle intellectual, philosophical and artistic life, but has, instead, nourished them.

Television's once 'vast wasteland' is being supplanted by an exponentially expanding variety of new shows and formats. Rather than being killed off by ebooks, print editions are coming back, as are the independent bookstores that nurtured them.

These two examples illustrate the ways in which technology has been adopted by - and has adapted to - the demand for greater creativity in thought and deed. The reasons have to do with relative rises in education and communication among a diverse array of individuals and broader populations whose cultural, social and economic diversity is exposing ideas, theories, arguments, biases and passions to others who might not otherwise have ever heard, watched or seen them. The result is a ferment which is stimulating rather than suppressing the creative impulses that lead to innovation in thought and action across the socio-economic spectrum.

The challenge is that keeping those impulses flowing, however disruptive and uncomfortable they may sometimes be, requires support, protection, tolerance and investment at the social, institutional and individual level so that the fruits of this revolution may continue to flow. JL

Laura Otis reports in Psychology Today:

Thinking that people stare at their smartphones because they’re interested in phones is like thinking that scientists study Drosophila genetics because they’re interested in fruit-flies. Artists have to learn the rules of their domains before they can break them, and their innovations must be accepted as valuable by experts in their fields. Creativity must be nourished and challenged, and it thrives because of cultures and technologies, not in spite of them.

Nov 3, 2016

Soon, Fixing Your Robot Will Be As Easy As Fixing Your Car

Potentially reducing costs and ease of use, but also giving more power to manufacturers and software providers versus users. JL

April Glaser reports in Re/code:

Now there’s a standardized hardware system for building robots with interoperable parts.
Think of the way cars work — interoperability in parts has democratized expertise in the industry. Mechanics understand the components and don’t necessarily rely on proprietary parts from the manufacturer to repair or soup up a car.

Why It Looks Like Ebooks Wont Replace Print Books After All

Just as the long playing vinyl record and even the personal computer appear to be making a comeback, so, too, are books more than holding their own against their ostensible demise versus ebooks.

The reason, as the following article explains, is that fashion nostalgia and the emotional bonds humans form with physical objects tend to reassert their authority over time. JL

Andrea Ballatore and Simone Natale report in Slate:

Despite the increasing realization that digital and print can easily coexist in the market, the question of whether the ebook will “kill” the print book continues to surface.The myth of the disappearing medium will continue to provide an appealing narrative about both the transformative power of technology and our aversion to change. Books have endured many technical revolutions and are in position to survive this one.

The Ways That Artificial Intelligence Is Transforming Sales and Marketing

Better information is leading to higher sales conversion from marketing at lower cost. JL

John Boitnott reports in Medium:

Brands use data analytics to personalize customer service, leading customers to expect that level of customization when they call for help. A.I. can help even the busiest call centers create a more helpful customer experience. A.I. tools can automate real-time alerts when previous leads are visiting a business’s website. That information can then prompt a follow-up

How Millennials' Buying Habits Are Vexing Grocers

They eat out more, or snack on the go - and many of them have less money to spend. Restaurant sales are up, as those of  trendy new online delivery services multi-product retailers like Walmart - and even convenience stores.

Contrary to popular myth, health and quality seem to be less the motivators of this behavior than cost and convenience. JL

Heather Haddon reports in the Wall Street Journal:

Consumers between 25 and 34 years of age last year spent an average of $3,539 on groceries, about $1,000 less in inflation-adjusted dollars than people that age spent in 1990. The real drivers for grocery in terms of freshness and quality aren’t the key drivers for millennials.

Uber Is Rolling Out a Redesign Powered By Machine Learning

Uber has adopted a new, more 'predictive' system that is designed to anticipate what you want. The ostensible purpose is to save time and better connect users to others.

The real, unstated reason, may be to optimize means by which customers can be guided to solutions of greater benefit to Uber and its partners as well as to better capture data on them.

But an unintended consequence could be that Uber's 'time saving shortcuts' may turn out to be as time-wasting and annoying as your smartphone's inclination to assume it knows what you intended to type, however frequently wrong it may be.

Ken Yeung reports in Venture Beat:

It is being more predictive, which is where machine learning and data have been used to restructure the app to anticipate what you as a rider want. The app uses machine learning to better understand your routines. It now features “shortcuts” that will vary based on recognized travel patterns and where you are.

Why Advertising In the Digital Era May Be Failing To Connect With Consumers

Google and Facebook are increasingly dominating digital advertising, as the data below demonstrate.

The problem with that is it may be constraining the connection between advertisers and consumers - just at a time when emotional interaction is becoming a primary driver of purchasing decisions. JL

Matthew Garrahan reports in the Financial Times:

Brands spend more than $540bn worldwide on advertising. (Yet) Facebook and Google have become the biggest recipients of digital ad spending. They accounted for 75 per cent of all new online ad spending in 2015. In the US, 85 cents of every new dollar spent on digital went to the two companies in the first quarter of 2016. There’s no shortage of screens (or) of impressions. But there’s a shortage of high value connection points between brands and consumers

Nov 2, 2016

Young Adults Are More Focused About Online Privacy Than Their Elders

More web obsessed, more web savvy - and more careful. JL

Irina Raicu reports in Re/code:

Among 18-to-29-year-olds, 74 percent said they cleared cookies and browser histories, 71 percent deleted or edited something they had posted, 49 percent configured their browsers to reject cookies, 42 percent decided not to use certain sites that demanded their real names, and 41 percent used temporary user names or email addresses. In each of those categories, the younger users surpassed their elders.

YouTube's Strategy: 'We're Not Netflix'

They have the viewers. So they're focused on getting advertisers to see how their differentiation strategy provides value and advantage. JL

Dennis Berman interviews Susan Wojcicki in the Wall Street Journal:

We’re a platform that enables other companies to create content or to have that content distributed. So, in a sense, our platform model, being ad supported, also impacts the type of content we can do. It doesn’t make sense for us to do it in the same way Netflix and Amazon are doing. We have YouTube stars that develop content. We’re taking those top stars and then we’re saying, “Well, how do you create content." That’s where we felt we could differentiate.

What's Working For A Company That Retains 100 Percent of Moms

Support and incentives. Because in a world where talented people have options, the consequences of not providing those are operational and financial. JL

Jenny Anderson reports in Quartz:

According to the OECD, out of 41 countries, the US is the only one that does not mandate any paid leave for new parents. Those policy choices have consequences. Only 69% of women return to work a year after giving birth, down from a peak of 74% in 1999. 

Looking Beyond Silicon To Squeeze More Out of Chips

Silicon - and Moore's Law - may have limits, but new materials and new ideas about how to apply them could spur further growth in the cost to power equation. JL

John Markoff reports in the New York Times:

The A.I. system is emblematic of something even more significant for the microelectronics industry as it inches closer to the physical limits of semiconductors made with silicon: It uses 1/32 of the memory and operates 58 times as fast as rival programs. Better algorithms and new kinds of hardware circuits could help scientists continue to make computers that can do more and at a lower cost.

IBM's Watson Is Everywhere. But What Is It?

The brand implies superior knowledge. The application is more granular, practical - and hopefully for the company - more profitable. JL

Will Knight reports in MIT Technology Review:

Very little of the technology used to win Jeopardy! remains in Watson. The name has been coöpted for a wide range of AI techniques and related applications—everything from natural language processing to medicine, voice recognition, sentiment analysis, business analytics, and more. The roles Watson is taking on involve applying machine learning in a novel area.Watson may be a potent way for businesses to tap into advances in machine learning and AI.

Why the Industrial Revolution Didn't Happen In China - and Its Implications

There are those who may  believe China benefited from not having to endure what William Blake referred to as the 'dark, satanic mills' of the western industrial revolution.

But the reality is that they were the tangible manifestation of forces that were to forever inspire economic growth and the improvements in human capacity that (eventually) devolved from it.

The implication today is that the intellectual and human capital driving the digital economy spring from the same competitive source. And though intangible assets have largely replaced the tangible ones (and though China as made a significant effort to catch the west's both good and bad examples), this same ferment, experimentation, disruption and development depend on that same need for discord, tolerance and individuality that sparked earlier rounds of innovation. JL

Ana Swanson reports in the Washington Post:

Nov 1, 2016

What Is Neuro-Capitalism - And Why Are We Living In It?

What we do, why, where, when and how we do it - and who we - are used to be questions whose answers provided some certainty.

But the technological revolution has now caused such knowledge - or the lack of it - to create just the opposite result.

And may continue to do so for the foreseeable future. JL

Antonella di Biase comments in Motherboard:

The identity of the human being, because of technological progress, is undergoing a profound change. In the current context, all skills, all creative abilities, are commodities.We are in an era in the making, almost becoming a machine; but for now, we have no certainty about our future.

Where Do Laptops Go When They Die?

There's gold in those dumpsters - literally and figuratively - but the recycling engineering turns out to be challenging in order to generate a profit. JL

Scott Johnson reports in ars technica:

Cables go one way to have their copper recovered. Steel frames go another. Lithium-ion batteries go to dedicated lithium operations. Case fans might even be saved and reused. Any components that can be yanked off circuit boards are, and then it’s on to precious metals. Paints, labels, “soft-touch” coatings, and additives like flame retardants can render plastic difficult or even impossible to work with.

Why These Freelancers Ditched Cities For Rural America

Technology now offers a choice for the digitally proficient. The rest is personality, lifestyle preference and ability. JL

Anne Loehr reports in Fast Company:

While 35% of freelancers live in cities (compared with 31% of U.S. workers), 47% live in the suburbs (versus 50% of the working population) and a not inconsiderable 18% live in rural areas (19% of non-freelancers do). Change of pace, a different attitude, and lower cost of living aren't the only reasons for freelancers choosing rural locales.

The Growing Power of Prediction Markets

No one trusts polls. Especially after this year's failures to correctly predict either the UK's Brexit vote or that for Colombia's FARC Peace Treaty. To say nothing of Donald Trumps' rise to become the US Republican Presidential candidate.

Prediction markets could replace polls, but have had their own well-publicized failures as well as issues with manipulation and bias. As the following article explains, though, the methodology is improving and so is the accuracy. JL

Adam Mann reports in Nature:

Scientists are beginning to understand why these ‘mini Wall Streets’ work so well at forecasting election results — and how they sometimes fail. Prediction markets need to deal with how to limit manipulation and overcome biases. (But) conventional polling is being jeopardized by mobile phones and online messaging. Because the accuracy of prediction markets is at least on par with polls, prediction markets (could) take over if polling declines

'Contactless' Credit Cards Are Taking On Mobile Wallets - And Raising Concerns

The ongoing battle to fight the digitization of everything is reaching new heights in finance, where fin tech and mobile pay are threatening to upset the old order.

So-called 'contactless' cards which permit purchases up to a certain amount without immediate verification play to the demand for ease, convenience and, in some cases, thoughtlessness. The attendant risks are a concern, as the following article explains, but they have not stopped consumers or those who serve them from continuing to push new means of spending more quickly. JL
 
Mark Scott reports in the New York Times:

Contactless cards can approve transactions up to certain dollar value (typically less than $50) with a simple swipe against a wireless payment reader built into a checkout machine.(They) are expected to rise to 330 million units, or 55 percent of all new (US) credit and debit cards by the end of the decade. Yet the expected growth has raised concerns that fraud levels — potentially equivalent to millions of dollars of illegal transactions — will also soar

The Strategy Behind Microsoft's Plan To Dominate Virtual Reality

Apple beat it on smartphones. Google beat it on search. Amazon beat it on ecommerce. Facebook beat it on social. What's a former master of the digital universe to do?

Microsoft is trying to stage a comeback. It's cloud services are competitive. It's reputation remains, albeit more like a vintage Mercedes than a high end Tesla.

The company believes that VR may be the defining technology of the next era and it believes it - finally - has a chance to be first again.

Challenges abound: many think VR is overhyped. Issues of clarity, cost and utility remain unresolved. But Microsoft is forging ahead - and attempting to grow the market as well as its entries, which means lower cost. The outcome has yet to be decided, but it's encouraging to see a major tech company investing in new technology rather than sitting on its cash hoard. JL

Steve Kovach reports in Business Insider:

With one update to Windows, Microsoft will immediately leapfrog much of its VR competition. It's going to be the easiest, most affordable way to experience high-end VR and puts the company in a position to dominate the category. Opening (VR) up to a large portion of the Windows ecosystem with affordable headsets could give VR a major boost.

Oct 31, 2016

We Built A Fake Web Toaster To Tempt the Botnet: It Was Hacked In An Hour

Just in case you thought 'little ol' you' is too inconsequential to be hacked.

Because, actually, little ol' you is the most tempting target. JL

Andrew McGill reports in The Atlantic:

It is now within the capability of hackers to literally scan the entire internet, looking for vulnerable servers with open ports. And every hacked computer adds another recruit to the search effort, shortening the time required geometrically. Anyone hooking up an  IP device to the internet can expect to see that gizmo hacked within a week, if not sooner. You can run a scan across that entire space in hours. The scans for vulnerability are continuous.

Why Corporate IT Is Turning To Serverless Computing

The nature of computing is changing, which means the underlying economics and functionality must do so as well.

Enterprises are under pressure to enhance performance based on new demands while reducing costs, which is why 'serverless' computing is so attractive. JL


Sara Castellanos reports in the Wall Street Journal:

Serverless computing refers to infrastructure offered by a cloud provider, in which developers run applications on the cloud provider’s services instead of on their own servers. As a result, they can focus only on writing code, eliminat(ing) the need for customers to buy, manage or maintain any virtual or physical servers. It’s particularly useful when running applications for internet-connected devices, because the apps require massive requests of short duration.

How Artificial Intelligence Is Shaking Up the the Chip Market

More power from less hardware means greater performance at lower cost, all of which adds up to an exponentially enhanced competitive advantage. JL 

Cade Metz reports in Wired:

Myriad companies employ machines equipped with vast numbers of graphics processing units, or GPUs. And they’re all looking at a new breed of chip that could accelerate AI from inside smartphones and other devices. They can train more neural nets with less hardware. Any choice these companies make matters, because their online operations are so vast. They buy and operate far more computer hardware than anyone else on Earth, a gap that will only widen.

Chatbots With Social Skills Will Convince You To Buy Something

It is clear that bots will soon be able to identify human emotional states and respond accordingly, usually to enable purchase decisions.

Whether humans will be able to understand bots as well remains to be seen. JL


Will Knight reports in MIT Technology Review:

An as-yet-unpublished study shows that (the chatbot) is more effective at getting someone to click on a link when the agent applies its conversational strategies. That kind of human-to-machine relationship-building may be a sign of things to come. Amazon is investigating ways of making Alexa, the virtual assistant in its Echo device, more attuned to users’ emotional states as expressed through their tone and manner of speech

Dear San Francisco: Office Space Data Says Your Tech Bubble Isn't Popping - And Maybe Never Will

San Francisco is the global center of technology as well as the driving force of its commercial development. And every institution today - public or private - is, at its heart, a technology enterprise.

Which is why demand for office space in San Francisco, as the following article suggests, continues to grow. The only self limiting factor may be the ability of those in the workforce to find affordable housing in The City or in areas within a reasonable commute. JL


Chris O'Brien reports in Venture Beat:

Currently there are companies, primarily tech, looking for about 4 million square feet of office space in a city with 77 million square feet and a vacancy rate that still remains about half of what it was four years ago. (As of September) new construction on 1.5 million square feet was completed, the most since 2008. Amazingly, 96 percent of that new office space was leased by the time it was opened. Another 3 million square feet of office space will open next year.

Organizations Can't Change If Leaders Can't Change With Them

Data have long established that as many as 65% of mergers and acquisitions fail to achieve their financial and operational goals. And that extremely expensive trend, it now appears, extends to organizational transformation efforts more generally. 

A significant contributing factor, as the following article explains, may well have to do with the ability of enterprise leaders to understand that if they are going to demand disruption and change from their institutions, they are going to have to start by demonstrating they are capable of making the required psychological, managerial and communicative adjustments themselves.

These findings are especially important given the ongoing impact that technology is having on the performance of individuals, the organizations within which they work and the interrelated alliance partners and allies who comprise the contemporary global value chain.

The challenge is weaning oneself away from traditional and comfortable methods that have worked in the past. The opportunity comes in using well-honed personal leadership abilities to forge new ones. JL

Ron Carucci reports in Harvard Business Review:

A leader’s ability to affect change across the organization depends on their ability to affect change within themselves. When it comes to decision making, coordination, and conflict management, teams (with) low self-awareness are less than half as effective as teams that are self-aware. In a survey about enterprise transformation efforts, McKinsey discovered the failure rate to be higher than 60%, while Harvard Business Review suggested more than 70% of transformation efforts fail.

Oct 30, 2016

Drones May Be Cool, But the Air Force Isn't Done With Humans

That adrenaline thing is tough to capture in an algorithm. JL

Eric Adams reports in Wired:

Sure, drones have their upsides, like reduced risk and cost. But the fact is that in spite of all their capabilities, (the Air Force brass) are just not comfortable enough with the operational realities of these things. “The death of manned combat aircraft has been well oversold.”

Where Is the Most Online Fraud Committed In the US?

The states of the former Confederacy, aka, the Old South leads in those committing online fraud.

It could be argued that this is ongoing payback for the Civil War, were it not for the fact that the people most likely to be defrauded also live there.

It must be, as they are fond of saying, a way of life. JL

Price Economics reports:

The South dominates: the region is not only home to the highest rates of defrauded individuals, but the highest rates of fraudsters. Every southern state lands within the top 20.
There are several notable outliers: Delaware—a tax haven where over one million businesses are registered—ranks first. Nevada, home to the country’s largest gambling circuit, ranks fourth. As for cities, the Bronx ranks above the rest.

Innovation's Dark Side: How Tech Bites Back

From unintended consequences like cybersecurity breaches to chronic unemployment which some might argue has always been a goal of automation, there is no such thing as an unalloyed good for technology innovation.

The challenge is determining the degree to which the benefits outweigh the costs - and whether the relative net of each is being appropriately assigned.  JL

Greg Ip reports in the Wall Street Journal:

Bite-back hurts growth in two ways: it makes the original innovation less useful. Second, fixing bite-back consumes scarce resources. The opioid epidemic costs nearly $80 billion a year in lost productivity and treatment. Companies world-wide spent $78 billion on cybersecurity last year. That is rising 8% per year while overall technology spending rises just 1%. Like physical locks and security guards, cybersecurity adds to GDP but it doesn’t raise our standard of living.

Uber Drivers In the UK Have Won the Right To Be Employees

Uber is appealing the ruling. But if it sticks - and is extended to the US - the business model on which its $60 billion plus valuation rests may collapse. JL

Hilary Osborne reports in The Guardian:

“The notion that Uber in London is a mosaic of 30,000 small businesses linked by a common ‘platform’ is to our minds faintly ridiculous,” the judges said. “Drivers do not and cannot negotiate with passengers … They are offered and accept trips strictly on Uber’s terms.” The effect of this judgment is that those kinds of business may owe a lot more to their workers, such as paid holiday and minimum wage, than they had bargained for.

Amazon vs Walmart: Time, Money and Service

Both Walmart and Amazon offer consumers time and money saved.

What Amazon provides, in addition, is service. Walmart will either catch up in that dimension, or risk becoming another Sears. JL

Adam Smith comments in his blog:

Combine this power of saving people time with the power of saving people money, and you’ve got a contender. Combine these two powers with the power of service, and you’ve got a winner.

How Successful People Work Less But Get More Done

'All work and no play...' is counterproductive. JL

Travis Bradberry reports in Quartz:

Productivity per hour declines sharply when the workweek exceeds 50 hours, and productivity drops off so much after 55 hours that there’s no point in working any more. People who work as much as 70 hours (or more) per week actually get the same amount done as people who work 55 hours. Successful people know the importance of shifting gears on the weekend to relaxing and rejuvenating activities.