There are two crucial differences between the way Anthropic and OpenAI are approaching the business of AI. Anthropic's strategy would be familiar to most corporate executives: focusing on its core customers (other businesses), keeping its financials within the bounds of reason- such as that may be in the reality warp known as Silicon Valley - and producing a product with related services that is gaining a reputation for superior performance among professionals who actually use AI for business purposes. Per chart, ARR = annual recurring revenue.
OpenAI is a more well known brand, has a CEO seemingly happy to bask in the spotlight, appears to believe it will become the default technology and is, thusly, pouring money into talent and hardware in order to create an unassailable scale. But - and it's a big but - there are growing concerns that OpenAI's product is not professional-grade, that it is being profligate, and is expecting to be bailed out by consumers whose history suggests that once they choose a tech brand, they stay with it (but who, broadly speaking, are also notoriously fickle) and/or that they will be too big to fail so that their friends in government - who they have assiduously courted - will ride to the rescue, cash in hand, if necessary. OpenAI's strategy is high risk/high reward. Anthropic's may be less so. Both appear likely to survive, but one may actually deliver a return on investment in this lifetime. JL
Berber Jin reports in the Wall Street Journal:
Anthropic expects to turn a profit far more quickly than OpenAI. Anthropic has a growing number of business users because of the capabilities of its Claude chatbot, expecting to break even in 2028. OpenAI forecasts its losses that year to swell to $74 billion, 75% of revenue thanks to ballooning spending and expects thinner margins than Anthropic from its sales for the next five years. Yet it is investing far more in chips and data centers needed to build its AI, and doling out more compensation to attract top talent. The ChatGPT-maker expects to burn through 14 times as much cash as Anthropic before turning a profit in 2030. Anthropic is taking a more cautious approach, with costs growing at a pace more in line with revenue. The company is focused on increasing sales among corporate customers and is avoiding OpenAI’s costly forays into image and video